CA-San Jose

We worked with Don as our loan officer at Loan Factory with Nami as our loan processor. Don guided us throughout the process as first time home buyers. He was always there to answer any questions we had and clearly explained each step of the process. Nami worked very efficiently to make sure we were on top of any documents that were needed or had to be signed. She worked hard to coordinate everything between all parties. Communication was always quick, kind, and professional. We appreciate the amazing work they did and are grateful for their support. Thank you both so much for helping us purchase our home!

They were professional, responsive and helpful

I had a great experience working with Dong and Steve on my home financing for the property. They were professional, responsive, knowledgeable, and always kept me updated throughout the process. They made the entire loan process smooth and easy to understand, and I truly appreciate all their hard work and dedication. I highly recommend Dong and Steve to anyone looking for a reliable and professional mortgage team!

Ann and Lucy were so incredible, they worked so hard to help me close my loan, highly recommended!